Help

How can we help?

Plain answers about search filters, distance, remote coverage, verification, quotes and provider plans.

Describe what you need

We'll suggest search filters and a quote draft from your words. This runs in your browser. Nothing is sent or saved, and no AI is used.

For businesses

How search filters work

Available

Choose a service, then enter a city or ZIP code. Results only include providers who list that service.

Support type narrows to providers offering onsite visits, remote support, or either.

Business size and industry filters use what each provider entered on their own profile.

Search providers

Distance and travel radius

Available

Your distance setting is how far from your location you want to look. The default is 50 miles.

An onsite provider appears only when your location is within your chosen distance AND inside the travel radius that provider declared for one of its offices.

Distances are straight-line estimates, not driving distance, and do not confirm a provider will travel to you — ask in your quote request.

Remote-only coverage

Available

Remote providers are shown separately because they support customers without visiting.

You can search remote providers nationwide or by state. Location distance does not apply to them.

How results are ordered

Available

Results are based on service fit, location coverage and profile details.

Payment or membership never makes a provider a better match. Sponsored placement is not active.

"Why this matches" notes come only from what the provider entered on its profile.

How listings work

What "verified" means

Available

Approval means an administrator reviewed the application before publishing. It is not a quality guarantee.

A "Verified" label appears only where an administrator checked a specific item. Listings without the label have not been independently verified.

Membership level never grants verification.

How listings work

Requesting quotes

Available

Describe what you need. You review the request and must explicitly agree before it is saved.

Your contact details are shared only with up to three participating providers assigned to your request.

Requests are never sent automatically to companies that are not listed on IT Services Advisor.

Request IT Quotes

Reviews and moderation

Not open yet

Review submissions are not open yet.

When opened, reviews will require a verified account, will be moderated, and companies cannot review themselves.

Reviews policy

For IT providers

Getting listed

Available

Create an account, accept the Provider Agreement and submit your company profile.

An administrator reviews each application. Profiles stay unpublished until approved.

Become a Provider

Profile, offices, gallery and case studies

Available

Add services, offices with travel radius, and whether you offer onsite or remote support. These drive search eligibility.

Gallery media and published case studies are Pro features. Keep customer names out unless you have permission.

Provider dashboard

Basic vs Pro

Available

Basic is free. Pro is $299 per year and adds features such as gallery media, case studies, reporting and teammates.

Pro never improves search ranking and never grants verification.

Online checkout is not open yet; contact us about Pro access.

Membership plans

Reporting

Available

Pro reports count real profile views and saved quote requests. Views from visitors who declined optional cookies are not counted.

Billing

Not open yet

Live payments are not active. No card will be charged through the site at this time.

Subscription terms